When choosing an energy provider, customer satisfaction is essential to keep in mind.
Choosing a reputable company that meets customer satisfaction would help manage your energy supply in the long run. Even though many would think first of the cost, the customer is the ultimate game changer for owners.
Thus, they aim to choose the company or agents that outwit competitors.
Energy Survey 2022 is the most extensive survey that gets over 7,000 UK clients to rate 25 different companies. They tell them the factors that drive consumers when choosing an energy provider.
Energy brokers like Utility Bidder can help you find the best deal for your business’s electricity and gas needs by comparing deals from a wide range of providers, including the following:
Octopus is one of the UK’s fastest-growing energy suppliers and offers quality service and competitive rates. Octopus business energy deals provide 100% renewable electricity, gas, and water on one bill.
Outfox the Market provides 100% renewable electricity from offshore wind farms. The cheapest small energy supplier got five stars for bill accuracy and value. It got two 5s. 82% of customers were satisfied with bill clarity and customer service.
A fixed-price gas and electricity service for small businesses, BG Lite, is part of the Centrica family, the parent company of British Gas. This plan includes low prices, online account management, and a smart meter at no additional charge.
Centrica’s BG Plus brand offers fixed-price electricity plans for high-consumption businesses that use half-hourly metering. This plan gives you immediate access to meter consumption data to better forecast and manages your business’s energy costs.
Centrica’s largest energy provider, BG Core, is a good option if you prefer an account that isn’t managed online. It comes with paper billing or e-billing and a dedicated phone line for customer service.
Crown Energy has 25 years of experience installing gas, electricity, and water in homes, the public sector, and the construction industry.
Depending on your business’s needs, this has pros and cons. Crown is one of the few suppliers to offer 100%, 50%, and 25% biomethane. Small businesses may not benefit from this.
This is one of the UK’s most prominent business energy suppliers and one of the ‘big six.’ EDF can serve companies of all sizes, including multiple locations, and requires multi-site metering.
It’s hard to forget about Opus Energy, another well-known commercial energy supplier in the UK. Renewable energy sources include wind, solar, hydro, and anaerobic digestion generators and Opus’ support for developing energy-generating sites.
It’s easy to manage business energy deals for SMEs and sole traders and large business energy solutions, such as energy management, from SSE, one of the big six domestic and business energy suppliers.
Scottish Power is one of the UK’s big six energy suppliers for businesses. It offers a wide range of energy deals, online account management, and automated meter reading to help your business save time and money.
Total Gas & Power is part of Total, one of the world’s leading oil and gas companies and Low-carbon energy leaders. Total Gas & Power is 30 years old, serves over 200,000 locations in the UK and has products for any size business.
Small-to-medium business energy provider Valda Energy is in its first year (SMEs). Valda Energy strongly supports sustainability and renewable energy, buying from independent energy producers across Great Britain.
According to The Energy Shop, “We couldn’t help but notice the energy behemoth and constant of the UK energy market – British Gas.”
Not only do they receive low ratings of 62% and 2.65 out of 5 from Citizen’s Advice, and their overall rating shows that from nearly 80k reviews is a pitiful 3.1 out of 5.
Runners-up: Another energy market dinosaur, E.ON, would be on the receiving end of the sticky stick. Which? Citizen’s Advice and their customers all dislike it.
From their research, Octopus Energy is, without a doubt, the most consistent performer in the UK energy market in terms of customer service, pricing, and fuel mix.
They have a whopping 4.8 out of 5 on TrustPilot from an impressive +80,000 reviews at writing. To put this in context, British Gas has fewer reviews and a dismal 3.1 out of 5 ratings.
They continue to dominate the UK energy market, so keep an eye on them. Add their leading technology and 100% renewable fuel mix; they’re our clear winner.
Outfox was the runner-up. The Market is closely followed by So Energy, which does not disappoint.
You can complain if you’re unhappy with your supplier.
If you’re unhappy with your energy supplier, switch to a new one. A competent energy broker lets you compare suppliers online in a few clicks.
Choosing a supplier, whether, for the big six or a newer challenger brand, you must take note of your needs and expectations. Don’t assume a more significant supplier offers better customer service.
You need to consider the supplier’s suitability when switching business gas suppliers or comparing business electricity suppliers in the UK.
Competent energy brokers like Utility Bidder only work with trusted suppliers. Tech-enabled experts will use intelligent data and their knowledge to ensure you’re on the right energy deal with a suitable supplier.
Disclaimer: The information on this website is provided for general informational purposes only. We make no warranties regarding the accuracy, completeness, or reliability of any content. For more such intersting content follow us @ Biz grows
Plumbing emergencies can strike at any time, disrupting your daily routine and potentially causing significant…
Enhancing workout performance with quality gym wear involves understanding the interplay between technology, psychology, and…
Growing cilantro is fairly simple, whether you're an experienced gardener or just starting. Here's a…
The snake plant, also known as Sansevieria or mother-in-law's tongue, is a popular houseplant admired…
Growing bizarre fruit is a rewarding and exciting endeavor for any gardener or horticulture enthusiast.…
The idea that ears continue to grow as we age is a commonly held belief,…